Premium Delivery Service

What does the Premium delivery service include?

Room of Choice Delivery

Our 2-man team will deliver your order to a room of your choice.

(max two flights of stairs)

Flexible Delivery Dates

Choose from a range of delivery dates to suit your needs.

Dispatch Notification

Receive a courtesy email and text from our courier 24 hours before delivery.

Delivery Time Slot

Receive a 2-hour delivery time slot, so you know when to be at home.

*Delivery prices, time frames and communication methods vary based on location and product selection

Frequently asked questions

Why is the price of my Premium Delivery Service different?

A: Our Premium Delivery Service starts from £25, but some postcodes will see a higher price due to their location. We do not want to charge our customers for this, but our courier company adds a charge to certain postcodes because they are considered harder to reach.

Why is there no delivery option on the date I would like?

A: We aim to deliver on most days, including weekdays and Saturdays. Some items are available for Sunday delivery, but this is based on an item-by-item basis. If there is no Sunday delivery option showing, then your item does not qualify for Sunday delivery. If you aren’t able to see any delivery options on a date other than Sunday, please contact our customer service team, and they’ll be able to assist you.

What if I need to change my delivery date after buying the Premium Delivery Service?

A: You can amend your delivery date before the order is dispatched; once dispatched, we may not be able to amend the date. Unfortunately, the time provided for the delivery is a guide only and could be subject to change depending on the courier company. Should you need further assistance, we request you contact our Customer Service Team who will assist further.